Feedback on the Community Learning Information Service

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1. Thank you for completing this survey. Your comments are important to ensure we provide a good quality information service on training and learning opportunities for adults in West Berkshire.
2. Please select the appropriate information or type in the space provided. All information you provide will be treated as confidential.
3. 1. How long did it take to receive a response?*
  
  0-1 Day
  
  2-3 Days
  
  4 - 5 Days
  
  Over 5 Days
  
  Over 10 Days
4. 2. How satisfied were you with: The response time?*
  
  Very Satisfied
  
  Satisfied
  
  Dissatisfied
  
  Very Dissatisfied
5. 3a. How satisfied were you with: The clarity of response*
  
  Very Satisfied
  
  Satisfied
  
  Dissatisfied
  
  Very Dissatisfied
6. 3b. How satisfied were you with: The helpfulness of the response*
  
  Very Satisfied
  
  Satisfied
  
  Dissatisfied
  
  Very Dissatisfied
7. 3c. How satisfied were you with: The information you were given*
  
  Very Satisfied
  
  Satisfied
  
  Dissatisfied
  
  Very Dissatisfied
8. 4. What do you plan to do with the information you were given?*
  
  Contact the National Careers Service
  
  Contact a College or training provider
  
  Join a corse at a local school/Childrens centre
  
  Join a course at a local college / training provider
  
  Apply to a University
  
  Other (please specify)
9. If other
  1. Details
  3. Character Counter
10. 5. How did you hear about our service?*
  
  Teacher / Tutor
  
  Employer
  
  Family / Friend
  
  Internet
  
  Library
  
  Other (Please specify)
11. If other
  1. Details
  3. Character Counter
12. 6. Would you recommend the service to a friend?*
  
  Yes
  
  No
14. 7. Are you*
  
  Female
  
  Male
  
  I do not wish to answer
15. 8. Age*
  
  Under 25
  
  26 - 40
  
  41 - 55
  
  Over 55
  
  I do not wish to answer
16. 9. Do you have a disability or limiting long term illness*
  
  Yes
  
  No
  
  I do not wish to answer
17. 10. Ethnicity*
  
  Asian or Asian British
  
  Black or Black British
  
  Chinese or Chinese British
  
  Mixed
  
  White
  
  Any other ethnic group
  
  I do not wish to answer
1. * Please correct any of the validation issues highlighted above

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Feedback on the Community Learning Information Service

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