Restorative Practice

The importance of building, maintaining and repairing relationships is at the heart of restorative practice. It focuses on the power of working 'with' people and using language that challenges them, whilst maintaining the relationship - 'it's not what we say, it's how we say it'.

Restorative Practice follows the belief that people will make positive changes when those in a position of authority do things with them, rather than to or for them.
 

The Social Discipline Window

The Social Discipline Window is a restorative approach that requires a balance of high level of challenge with high levels of support.

The diagram below shows that working 'with' people is only achieved when both challenge and support are high:

When challenge is high but support is low, you are doing things 'to' people.

But, when support is high and challenge is low, you are only working 'for' them.

Only when challenge and support are both being used at a high level are you working 'with' people.